The Employee Assistance Program (EAP) helps you privately solve problems that may interfere with your work, family, and life in general. EAP services are FREE to you, your dependents, and all household members. EAP services are confidential and provided by experts.
GuidanceResources provides EAP services 24/7 to all employees, State Plan members, their dependents and household members.
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Note: You must contact GuidanceResources for approval before scheduling an appointment with a counselor to ensure your first six visits are covered under the EAP benefit. Dependent or household member will need to provide the first and last name of the employee/State Plan member who provided you with the GuidanceResources contact information. The online chat function is available Monday- Friday 7:00am – 5:00pm MST. |
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Employee Assistance Program Services
Sometimes life can feel overwhelming. It doesn’t have to. GuidanceResources provides confidential counseling, expert guidance and valuable resources to help you handle any of life’s challenges, big or small. Learn how the Employee Assistance Program can support you and your household by reviewing this informative flyer.
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Anxiety, depression, stress
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Grief, loss and life adjustments
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Relationship/marital conflicts
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Finding child and elder care
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Hiring movers or home repair contractors
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Planning events, locating pet care
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Retirement planning, taxes
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Relocation, mortgages, insurance
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Identity theft support
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Budgeting, debt, bankruptcy and more
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Divorce, adoption and family law
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Real estate, foreclosure, landlord/tenant issues
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Free consultation and discounted local representation
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Quickly and easily complete a will on your computer with EstateGuidance
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Specify guardians, trustees and property division
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Provide funeral and burial instructions
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Self-care platform offers guided health programs
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Tackle anxiety, depression, stress
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Improve mindfulness, sleep, and more
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Online Tips and Tricks: Once you are have registered and signed into your account, there are several ways to get connected with services. The chat function is available Monday- Friday 7:00 – 5:00 MST and is a great way to request an answer.
Free Webinars and Training
Watch this GuidanceResouces Orientation on-demand presentation about EAP services.
Live Webinars
Click the link below to register for an upcoming session. If you register and are unable to make the live webinar, it will be available on-demand the next day.
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May 5, 10am-11am MST: Emotional First Aid/Resilience (Kody Ramler presenting)
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May 7, 12pm-1pm MST: Developing a Growth Mindset
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May 8, 1pm-1:30pm MST: Virtual Coffee with Ann & Kira (EAP Manager and Vendor - focus on KOA Care 360)
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NOTE: You will need to create your own calendar notice for this training
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May 14, 12pm-1pm MST: Managing Worry and Anxiety
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May 22, 12pm-1pm MST: Managing Up for Personal Success
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May 28, 12pm-1pm MST: Mental Health Awareness
Huddles
Training
Training sessions are available on-demand, simply click the link below to start learning.
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Suicide Awareness Presentation (contact eap@mt.gov for closed captioning or alternate formats)
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Mental Health Safety Plan: Safety Plan & Instructions
Managers' Corner
The EAP provides no-cost specialized resources and trainings to help supervisors support their employees.
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Live Webinar May 21, 12pm -1 pm MST: Managing Remote (or hybrid) Employees - available on-demand after May 21
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Leading with Authenticity - on-demand presentation
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Psychological Safety in the Workplace - on-demand presentation
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For Managers: Your Employee Assistance Program - services overview flyer
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Manager Orientation - on-demand presentation
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Critical Incident Support – Request for an on-site counselor for your team
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GuidanceResouces Training Catalog - Choose from a list of workshops to provide behavioral health or professional training to your group. All trainings must be coordinated through the EAP Program Manager, Ann Brewer, at eap@mt.gov.
Well-Being Spotlight
Mental Health Month
May is recognized as Mental Health Awareness Month. Mental health statistics for 2024 show that 50 million Americans are affected by mental illness. Many of those affected go without treatment every year with the reason being the costs associated with accessing help. Approximately 20 percent of American adults and 1 in 6 children (up to age 17) experience mental health issues every year with the most common issues being anxiety and PTSD. (Source: Mental Health Statistics 2024. USA Today).
State employees and their dependents and household members have exceptional support through the EAP as well as Health Care and Benefits. If you’re not sure where to start, email eap@mt.gov. Below is just one of the many resources available, check it out!
KOA Care 360 – Free Well-Being Tool Provided by GuidanceResources
You may have heard the acronym cCBT and wondered, “what is cCBT all about and how can it help me?” cCBT stands for computerized cognitive behavioral therapy and is a short way of describing a method of delivering Cognitive Behavioral Therapy (CBT) using a smartphone, computer, or tablet that includes the support of a therapist. If you prefer not sitting in the office of a local therapist, the cCBT option is an easy means of accessing the same benefit that fits around your schedule.
CBT can help address emotional and mental health issues, including anxiety and depression, PTSD, stress, and eating disorders. CBT can help you learn and quickly cope with specific challenges and can be helpful even if you don’t have a mental health condition. According to the National Library of Medicine, CBT can also be helpful in addressing physical conditions that include chronic pain, tinnitus, and rheumatism. (MayoClinic.org. February 26, 2025)
KOA Care 360 enables you to take care of your mental well-being on your own terms, in the time and place that works for you, by simply using your smartphone. KOA Care 360’s app-based practical tools and evidence-based activities are created by mental health experts to help people deal with day-to-day stress and build resilience using their smartphones.
KOA Care 360 features:
- Content curated by skilled psychologists
- Activities based on techniques that are NICE (National Institute of Clinical Evidence) approved
- Holistic approach combining different therapies
- Stress measured with perceived stress scale
- Diverse activities for mental well-being based on CBT, positive psychology, and mindfulness
- Specialized modules designed to help sleep, manage anxious thoughts, and unwind
- A personalized experience to help pursue your well-being goals
- KOA 360 Informational Video – What to Expect
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- Connecting to KOA Care 360 via GRO (login and account registration)
- Completing the Well-Being Check-in and receiving personalized activity recommendations
- Key reminders for success with the app
Bonus - free resources for extra support and connection